Privacy Policy

Our Privacy Policies

At Lens & Co., your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website (www.lens-nco.com), which is hosted and managed using Wix.com.

Who We Are

Lens & Co. is a brand offering luxury Korean contact lenses. Our website is built on the Wix.com platform, which provides us with secure e-commerce functionality and data protection tools.

What Information We Collect

When you visit, browse, or make a purchase on our site, we may collect the following information:

Your name, email address, phone number, and shipping address (when placing an order or creating an account)
Your IP address, browser type, and device information (collected automatically by Wix or third-party analytics tools)
Any product reviews, messages, or user-generated content you submit
Marketing preferences (if you opt-in for newsletters or promotions)

Note: All payment information is securely processed by Wix’s integrated payment providers or third-party services like PayPal, and we do not have access to your credit card or payment details. We only see your order number, selected products, and total amount.

How We Use Your Information

We may use your personal data to:

Process and ship your orders
Communicate with you about order updates, customer support, or returns
Send marketing emails (only with your consent)
Improve website functionality and customer experience
Monitor traffic and usage analytics (via Wix tools or Google Analytics)

Storage & Security (via Wix)

Our website is hosted on the Wix.com platform. Wix stores your data on secure servers behind a firewall and is compliant with major data protection regulations such as GDPR and CCPA. Your data is encrypted and protected using secure technologies.

Third-Party Services

We may use third-party services for:

Payment processing (e.g., Wix Payments, Stripe, PayPal)
Shipping and logistics
Email marketing (e.g., Wix Email Marketing, Mailchimp)
Analytics (e.g., Wix Analytics, Google Analytics)

These services may store your data outside of your country but are required to protect your personal information.

Cookies & Tracking Tools

Wix and third-party apps use cookies and similar technologies to collect data about site usage and improve your browsing experience. You can control or disable cookies through your browser settings.

Your Rights

You have the right to:

Access or update the personal data we hold about you
Request deletion of your data (subject to order or legal retention requirements)
Withdraw consent for marketing communications at any time

To make a request, please contact us at sales@lens-andco.com.